This document sets forth the legal terms and conditions for access to and use of the Benma Diamonds Ltd. website ("BENMA" and "Website"). By accessing or using this website or the materials therein, you agree to comply with the following Terms and Conditions ("Terms and Conditions").
General
The service provided to you by BENMA is subject to these Terms and Conditions. The Terms and Conditions govern your use of the Website and apply to any purchase from the Website. BENMA reserves the right to change or modify any of the Terms and Conditions or/and any guideline or policy of the Website, at any time and in its sole discretion. Any changes or modifications are considered effective immediately upon posting the revisions on this Website. Your continued use of this Website following the posting of such changes or modifications will constitute your acceptance of such changes and modifications.
By visiting or using this Website you acknowledge that you have read and understood and agree to be bound by the Terms and Conditions. We highly recommend that you review the Terms and Conditions and any other applicable policies before considering any purchase from the Website, in addition to a periodic review, in order to clearly understand the Terms and Conditions that apply to your use of the Website. If you do not agree to all or any of these Terms and Condition, please do not use this Website or make any purchase from it.
Ordering From the Website
To order a product from the Website you will need to follow the ordering procedures set out on the relevant order page. This may include the registration of contact information (such as your name and shipping address) and financial information (such as credit card numbers, expiration dates, etc). This information shall be used solely for billing purposes, to execute your order and to contact you, should BENMA have trouble processing your order.
Please note that BENMA may refuse to accept an order if:
(a) the product is not available
(b) BENMA cannot obtain authorization for your payment
(c) there has been a pricing or product description error
(d) you do not meet any eligibility criteria set out in these
Terms and Conditions.
Availability and Pricing
It may occur that a specific diamond ordered by you was already sold (yet the stock levels on the Website were not updated yet) prior to the placing of your order. In such case your order shall be refused and a BENMA diamond consultant will contact you to inform you and assist you with the selection of another diamond (should you wish to do so).
Occasionally, the price or any other information regarding a diamond ordered by you may be inaccurately displayed on our Website, due to system errors or typographical errors or any other error. In such case, BENMA will contact you and notify you of the error and request your instructions, before executing the order and shipping the product. Should it not be able to receive such instructions from you, BENMA shall cancel the order and notify you of such cancellation. If the order has been executed and the price collected from you was lower than the actual price of the diamond, you agree to either return the diamond or pay the difference between the actual and charged prices (at your choice).
The products prices on the website are subject to changes at the discretion of the BENMA without prior notice.
Payment Options
For your convenience, BENMA offers the following payment
options:
(a) Credit Card Payment - You may use your Visa, Diners,
MasterCard, or American Express credit card. In case of payment by
credit card, your account shall be charged when you place your
order.
(b) Wire Payment - You may pay by bank transfer in
accordance with the following information: Billing Information.
(c) PayPal Checkout - You may pay for your purchase with
your PayPal account. Should you wish to do so, you will be taken
to the PayPal website to conclude the payment.
Shipping
BENMA offers free international shipping worldwide. BENMA uses Express Mail Services, and will send you a tracking number prior to delivery, so that you can track your parcel on its way to you.
Shipment takes up to some business days after final payment has been received for the order. No item is shipped until full payment has been received. BENMA recommends that you do not accept delivery for any damaged packages.
Insurance during Delivery
All orders are fully insured before shipping by BENMA. For security purposes, a signature may be required upon delivery of your order.
Taxes and VAT
BENMA displays the total cost of the diamonds, so that no hidden fees or additional expenses shall be charged by BENMA. Although there are no hidden fees or additional expenses that will be added by BENMA onto the cost of the item at any point, BENMA recommends that you consult with your local tax official to see if and what import duties and/or VAT you may be required to pay in your place of residence. Please note that BENMA will not be responsible for any duties, VAT, taxes or surcharges charged by the customerâs country.
Intellectual Property
This Website and all intellectual property rights, including graphics, logos, trademarks, design, text, icons and all software relating to this it, are owned by BENMA.
The Website content and/or img are intended exclusively for personal use by any visitors and online shoppers and not for commercial use. No content, media or img may be used for any commercial purpose without the prior written consent from BENMA. For any requests or required information, please contact haimbenma@gmail.com.
Nothing contained in this Website is to be interpreted as a recommendation to use any information on this Website in a manner which infringes the intellectual property rights of any person, company or entity.
Disclaimer
BENMA makes no representations or warranties of any kind, express or implied, in relation to any information, content, materials or products included in this Website or to its availability, functionality or performance, except as otherwise provided under any applicable law.
BENMA does not, nor do any of its officers, employees, agents and other representatives, accept any liability for any cost, loss or damage, howsoever caused (including through negligence or matters outside BENMA control) which you may directly or indirectly suffer in connection with your use of this Website or any linked website, nor does BENMA accept any responsibility for any such loss arising out of your use of, or reliance on, information contained on, or accessed through, this Website.
Order Cancellation and Return Policy
If, for any reason, you are dissatisfied with your purchase, you may return it within some days of the day your order was shipped for a full refund of your purchase price, excluding shipping and insurance costs and any additional charges that you may have incurred.
If you wish to cancel or return your purchase, simply call a BENMA consultant at +972 52-487-0606 for further instructions and an authorization of returns code. You can expect a refund within a few days of our receipt of your returned product. Your refund will be credited to the same method of payment used in your original purchase.
Links to Other Web sites
This Website may contain links to other websites. BENMA assumes no responsibility with respect to the linked site(s) or for any potential damage arising out of connection with the use of any such link(s). Any website to which links are provided in this Website shall not be understood to be an endorsement by BENMA of the owner or proprietor of such linked website.